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Privacy policy

This is a courtesy translation. In the event of any discrepancy, the Spanish version prevails.

1. Data controller

Controller: Matteo Santero
NIF / NIE: Y4573730X
Address: Camino Alfonso el Mellizo 3, Benalup-Casas Viejas, 11190, Cádiz, Spain
Contact: hello@rapidoybien.com
Phone: +34 625 75 20 09

No Data Protection Officer has been appointed, as none of the circumstances in article 37 RGPD (GDPR) apply.

2. What data we process

Through this site’s form we only process the data you voluntarily provide us with:

Required: contact name, business name, email, phone, type of business and location.

Optional: current website, social media profiles, Google Maps link, number of venues, business description, free-text message and languages of interest.

For security and consent-proof purposes, we also record the date and time of submission and the site language the form was submitted from.

We do not request or process special categories of data (article 9 RGPD). Please do not include health data, ideology, trade union affiliation or third-party data in the free-text message field.

3. What we use it for

  1. Analysing your business and local market to prepare a personalised commercial proposal and a sample site.
  2. Contacting you to deliver that proposal and answer your questions.
  3. Managing the contractual relationship if you decide to hire any of the services.

To prepare that proposal and the sample site, we also consult publicly available sources about your business: your Google Business Profile listing, and your public Instagram and Facebook profiles if you provided them on the form or they are easily identifiable from your business details. We do not access private content or create accounts to interact with those services. We only look at what is already public.

We do not use your data to build profiles with legal effects, we do not make automated decisions about you, and we do not sell your data to third parties for commercial purposes.

4. Legal basis

  • Consent (article 6.1.a RGPD), which you give expressly by ticking the form’s checkbox before submitting it.
  • Pre-contractual measures at the data subject’s request (article 6.1.b) to prepare and send the requested proposal.
  • Legal obligation (article 6.1.c) for keeping tax and commercial records, should a contractual relationship come to be formalised.

You may withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

5. How long we keep it

  • Contacts who don’t become clients: 12 months from the last contact, after which they are deleted.
  • Clients: throughout the contractual relationship and, once it ends, for the applicable legal limitation periods (6 years under article 30 of the Código de Comercio for commercial records, and 4 years under the Ley General Tributaria for tax obligations).
  • Erasure requests: a minimal record of the request and how it was handled is kept, solely to be able to prove compliance.

6. Who else accesses your data

We work with the following providers, who act as data processors and with whom the corresponding contracts under article 28 RGPD have been signed:

ProviderPurposeLocation
Vercel Inc.Website hosting and deliveryTo be confirmed (hosting project not created yet)
SupabaseDatabase where form submissions are storedTo be confirmed (production Supabase project not created yet)
ResendSending the transactional email notifying of a new form submissionTo be confirmed
To be decided (corporate email, see §9.3)Corporate emailTo be confirmed

Where an international transfer of data outside the European Economic Area exists, it is covered by the Standard Contractual Clauses approved by the European Commission or a valid adequacy decision.

Your data is not shared with any other third party, except where legally required.

7. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability at any time, as well as withdraw your consent, by writing to hello@rapidoybien.com and stating which right you wish to exercise. We may ask you to prove your identity.

We will respond within one month at most.

If you believe our processing does not comply with the regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es, C/ Jorge Juan 6, 28001 Madrid, Spain).

8. Security

We apply appropriate technical and organisational measures: encryption in transit (HTTPS), access control to the admin panel via authentication, backups, and the principle of data minimisation.

9. Minors

This site is aimed exclusively at adults who own or represent an economic activity. We do not knowingly collect data from minors.

10. Changes to this policy

Any change will be published on this same page along with its update date.

Last updated: 17 de agosto de 2026.